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Old Jun 17, 2009, 03:43 AM // 03:43   #1
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Default Xunlai tournament - May rewards yet?

It appears from the updates that the May rewards were handed out last week. As it stands, my prediction dashboard says it is locked, and I haven't made any predictions this month.

There is less than two weeks before the next tournament. Is there a reason this is happening? Anyone else have this? Time to contact tech support?

Thanks
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Old Jun 17, 2009, 03:56 AM // 03:56   #2
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rewards weren't handed out last week as far as i know, maybe my predictions just sucked that bad
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Old Jun 17, 2009, 03:59 AM // 03:59   #3
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Quote:
Originally Posted by Boneyard Spleeneater View Post
It appears from the updates that the May rewards were handed out last week.
you are wrong.
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Old Jun 17, 2009, 04:17 AM // 04:17   #4
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The reward points have NOT come out yet due to Xunlai Houses' remodeling phase. Regina posted this on these forums last week and said that they were to come in this thursday.
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Old Jun 17, 2009, 04:25 AM // 04:25   #5
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Tomorrow they do
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Old Jun 17, 2009, 04:59 AM // 04:59   #6
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Quote:
Originally Posted by http://www.guildwarsguru.com/forum/showthread.php?t=10380359&highlight=points
We're doing some backend work on the Xunlai Tournament House, so the points weren't distributed today.
or this http://www.guildwarsguru.com/forum/s...ament+Poi nts

Or any ofthe other Thread about it in the past 2 days you could find simply by type the word Tournament points into that funny little search box.

...Where's people originality these days.
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Old Jun 17, 2009, 10:30 AM // 10:30   #7
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wait theres a search box?..where
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Old Jun 17, 2009, 10:41 AM // 10:41   #8
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i can't wait until tomorrow coz ppl will stop posting already answered questions or QQ threads for their zPoints =]
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Old Jun 18, 2009, 09:44 PM // 21:44   #9
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I did manage to see some threads about it, but thanks for the response. I usually assume that when the tonic is updated the rewards are out.

I am out of town on business, and got delayed an extra week. Otherwise I would've been up to date on all this sooner.
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Old Jun 19, 2009, 03:24 PM // 15:24   #10
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Well they gave them already but the thing is buggy, lots of people didn't get reward points, including myself. Better cross your fingers Boneyard.
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Old Jun 19, 2009, 03:49 PM // 15:49   #11
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Question:

If I made predictions, however, forgot to 'register' with Tolkano before rewards were handed out, should I still get the rewards anyway? IE: Talking to the Agent doesn't give any reward points, is this by design or no?
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Old Jun 19, 2009, 04:56 PM // 16:56   #12
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Quote:
Originally Posted by Larcen View Post
Question:

If I made predictions, however, forgot to 'register' with Tolkano before rewards were handed out, should I still get the rewards anyway?
Yes, you should still get points. I've done this myself -- forgot to register my account, then voted in the XTH house. I talked to Kun Shao, who told me to talk to Tolkano to register, which I did, then got points from Kun Shao.
Quote:
IE: Talking to the Agent doesn't give any reward points, is this by design or no?
Fairly common problem with this month's points. Regina Buenaobra has mentioned that anyone who didn't get points should submit a support ticket (see the sticky thread in the Riverside Inn).
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Old Jun 19, 2009, 05:24 PM // 17:24   #13
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Quote:
Originally Posted by nkuvu View Post
......
Stuff
......

Thank you for an adult answer versus the usual results.
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Old Jun 20, 2009, 07:43 PM // 19:43   #14
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This was Anet's reply to the support ticket I filed:

Quote:
Hello,

As you are aware, the distribution of May Xunlai Tournament Points took place on June 18th. Unfortunately, a problem developed during the distribution. Many players received their points, but some players appear to have received the incorrect number of points, and others did not receive any points at all, even though they did make predictions.

The dev team is currently reviewing the situation in order to determine the best means to correct the problem. The team will be need a few days to settle on and implement a resolution. In the meantime, we greatly appreciate your patience as we address the issue.

Regards,
The Guild Wars Team

Being a software engineer myself, this sounds really bad. New code royally f'd up the system and everyone's standing there with their pants around their ankles, wondering how they got that deep into trouble. My impression of this whole XTH revamp debacle is that Anet has their best minds focused on GW2 while the new hires get their feet wet with the XTH.
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Old Jun 20, 2009, 08:27 PM // 20:27   #15
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That's the response I got today too and, yeah, it does sound bad.

Oh well back to other stuff.
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Old Jun 20, 2009, 11:25 PM // 23:25   #16
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What I think would be nice if if there was a place to go look at the monthly results. I just assume I am getting the right points. But since my predictions aren't recorded, and the results are hard to come by, I never am able to compute the points correctly.

I heard that Tolkano has a chart one can read, but I never seem to be able to decipher it.
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Old Jun 21, 2009, 12:39 AM // 00:39   #17
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I think anet should grant additional points to everyone who had to deal with this issue. A way of saying "Sorry for the trouble" and no, I will not benefit in any way from this as I have never participated in the predictions. I just think a few extra points would make folks happy since they had to wait so long.
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Old Jun 24, 2009, 12:48 PM // 12:48   #18
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Quote:
Originally Posted by HuntMaster Avatar View Post
I think anet should grant additional points to everyone who had to deal with this issue. A way of saying "Sorry for the trouble" and no, I will not benefit in any way from this as I have never participated in the predictions. I just think a few extra points would make folks happy since they had to wait so long.
I agree.

I've only been doing MAT predictions for four months, and this is the second time this has happened to me.
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